Privacy policy.
Last updated
This policy explains how TWZ Global Sdn Bhd ("TWZ", "we", "us") collects, uses and protects personal data when you visit www.twzglobal.com or contact us. It is written with reference to Malaysia's Personal Data Protection Act 2010.
Personal data we collect
We collect personal data you choose to give us, mainly through our enquiry forms and by email or telephone. This may include:
- Your name, organisation and country
- Your email address and telephone number
- The type of enquiry and the information you include in your message
Technical data
Like most websites, our hosting provider automatically records technical information such as IP address, browser type and pages requested, for security and to keep the site running. We do not currently use advertising or analytics cookies. If that changes, we will update this policy and, where required, ask for your consent.
How we use your personal data
- To respond to your enquiry and communicate with you about it
- To evaluate potential partnerships, requirements or collaborations you raise with us
- To keep records of our business communications
- To protect the website against misuse, spam and security threats
- To comply with legal and regulatory obligations
Disclosure
We do not sell your personal data. We may share it with service providers who help us operate the website and handle enquiries (for example hosting and email providers), with professional advisers, or where required by law. Where an enquiry relates to a potential project, we may share relevant details with prospective partners only with your agreement.
Transfers outside Malaysia
Some of our service providers store or process data outside Malaysia. Where this happens, we take reasonable steps to ensure your personal data receives a comparable level of protection.
Retention
We keep personal data only as long as needed for the purposes above or as required by law, and then delete or anonymise it.
Security
We use reasonable technical and organisational measures to protect personal data. Please do not send classified, restricted or other sensitive operational information through our website forms or by ordinary email.
Your rights
Subject to applicable law, you may ask to access or correct the personal data we hold about you, withdraw consent, or ask us to limit how we process it. To do so, contact us using the details below.
Contact
TWZ Global Sdn Bhd, 3A-2 Jalan Medan PB 3A, Seksyen 9, 43650 Bandar Baru Bangi, Selangor, Malaysia. Email admin@twzglobal.com, telephone +603 8927 3701.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.